Frequently Asked Questions
How can I make payment?
Credit card, Money Order, B-pay, Pay pal, and personal cheques made out to ‘R.B. Shaw’, subject to clearing delay.
What are the post and handling charges?
A$5 per book. Bulk orders – P.O.A.
How long will it take my order to arrive?
Despatched within 3 working days then normal postal times.
Can I cancel my order?
Yes, if advice is received prior to despatch.
Do you discount for bulk orders?
Yes. Large orders to bookshops, distributors, etc already attract very generous discounts. Contact us for a quote.
Do you ship books internationally?
Yes. Contact us for quote on both single or bulk overseas costs.
What is your return/refund policy?
We will happily refund the cost of any book returned if faulty, damaged in transit or even if you do not enjoy the novel. Post and handling costs are not refundable.